L2.4 BUISNESS English as a second language - ESL
3H
Formation créée le 04/04/2025.
Version du programme : 1
Programme de la formation
This course hones professional skills, including resume writing, job interviews, communication (email, meetings, presentations, and reports), customer service, negotiation, and workplace dynamics. Enhance your employability, career growth, and overall professional capabilities.
Objectifs de la formation
- Develop strong resume and cover letter writing skills for effective job applications
- Acquire proficiency in communication through written and verbal channels
- Gain a deeper understanding of workplace dynamics, customer service, negotiation, and various job-related situations
Profil des bénéficiaires
Pour qui
- Level Beginner
- All
Prérequis
- No requirement
- Audio description and subtitles unavailable
Contenu de la formation
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Resumes and Cover Letters
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What is a Resume
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Job Interviews
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Emails
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Meetings
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Presentations
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Business Reports
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Customer Service- First Impressions
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Telephone Customer Service
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Negotiation
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Dealing With the Every Day People In Your Workplace
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Business Trips
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Work Stations
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Managing Up
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Quitting Your Job
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Annual Review Process
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Being Late For Work
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Types of Businesses
Équipe pédagogique
COACH : Several years as teacher in this field.
Suivi de l'exécution et évaluation des résultats
- Self-assessment in the form of questionnaires
- Exercises in the form of practical workshops
- Positioning questionnaire
- Hot evaluation
Ressources techniques et pédagogiques
- Online access to the course
- Theoretical courses in video format
- Training accessible via a computer or tablet
Accessibilité
ACCESSIBILITY :
Remote training accessible to people with reduced mobility.
For any disability accessibility questions, contact us.
Necessary material
Computer or tab with an Internet connection. Web connexion